Over the past few years, I have spent a lot of time looking at polite advertising in the 18th century. During that period, a whole range of retailers advertised their goods and services to appeal to ladies and gentlemen of taste. Without discussing anything so base as price or money, they instead gently coaxed, cajoled and complimented their customers to become regular visitors. Politeness was, in many ways, a performance. Both customer and retailer played the game, turning shopping into something of an experience, often involving being served tea while you perused the items on show.
One of the primary ways of enticing customers back was the trade card. These were small printed pamphlets or bills, handed out to the customer after purchase as a reminder to them to visit again. Combining polite language with elegant neoclassical imagery, they stressed the world of goods available, the opulence of the surroundings, and the care and attention promised to be lavished on the customer.
Thousands of these trade cards exist for all sorts of businesses. Unsurprisingly these were often high-end businesses. But even some small, prosaic trades also adopted the card, and examples can be found for anything from dentists to skeleton sellers!
(Trade card of Nathaniel Longbottom, skeleton seller – Wellcome Images)
One type of business that appears to have steadfastly resisted the trade card, however, was the barbershop. On the face of it (excuse the pun!) barbers should surely have been just the sort to benefit from attracting regular, returning custom. As shavers of men, they played a pivotal role in the face of the polite gentleman. Indeed, dictionaries throughout the entire eighteenth century often gave the primary definition of barbers as ‘shavers’. Towards the end of the eighteenth century too, ‘hairdressers’ were important figures, especially in shaping female appearance. In other words, more than perhaps any other trade, it was barbers who helped men and women to meet new ideals of appearance, readying them for public view. And yet they chose not to bother with trade cards. Why might this have been?
It has been argued that barbering as a profession was in decline in the eighteenth century. It has long been assumed that the split between the barbers and surgeons in 1745 elevated the surgeons, at the same time as relegating the barbers to mere ‘mechanics’. The extent to which this is true is up for question; (it’s certainly something I’m interested in as part of my project on the history of facial hair). Certainly, in popular culture, though, the barber was often portrayed as a rustic tradesman – the stereotypical bumbling, inept fool who did more damage to his customers appearance than good. In fact, barbers were sometimes singled out and mocked for trying to affect airs and graces.
(Lewis Walpole Digital Images)
But did barbers actually even need trade cards in the first place? The business relied, first and foremost, on footfall and passing trade. A given street in an eighteenth-century English town might contain several barbershops of various size and quality to suit the pockets of a variety of customers. Such accounts and references that do survive suggest strongly that people tended to keep to one particular barber, building a relationship over time…in fact quite similar to today. This being the case, was there in fact any need to remind the customer of where they had their last haircut or shave?
Secondly, the nature of the barbering trade was arguably different to those of other, even related, trades. Wig (or peruke) makers, for example could trade on their range of the stock, the quality of their hair, and the service element of their business. Some cards survive for perukemakers, which demonstrate their easy assimilation into the world of polite advertising. For barbers, however, aside from selling the odd cake of soap, glass of beer, or keg of butter, they were unlikely to adopt (or need) the fawning, obsequious style of metropolitan shop owners.
Perhaps for the same reasons, barbers did not seem to take advantage of the opportunities for relatively cheap advertisements in Georgian newspapers. If they appear at all, it is usually as an agent for some or other product – usually related to their trade, such as shaving soap, pomatum or even razors and other goods. But, as to their tonsorial skills….virtual silence.
If not trade cards or newspaper advertisements, then, did barbers even advertise at all? In fact, it could be argued that barbers had the most striking advertisements of all, hidden in plain sight: the pole. I must admit to having doubts about the origins of the barber’s pole colours, and its red and white striped design. It’s often said that the pole represents the bloodletting process. Here the red signifies the blood being taken, the white denotes the bandages, and the pole itself is said to be the ‘fillet’ – the small stick gripped by the patient whilst their vein was being opened. It’s a story that was certainly in circulation by the late eighteenth century, and vigorously and enthusiastically repeated by Victorian antiquarians. It’s just that hard evidence is somewhat more difficult to come by. Perhaps we’ll never really know. There is some evidence, for example, that the pole sometimes had blue and white stripes, although this might suggest it represented the vein about to be cut. Whatever the origins, evidence for large, protruding poles outside barbershops can be found far back into the seventeenth century.
So, it does seem that barbers were not necessarily ‘polite’ in the eighteenth century; perhaps they didn’t need to be; perhaps they didn’t even want to be! It’s interesting, nonetheless, to see how certain businesses relied on different means in order to advertise their services.
For more about the history of barbershops, have a look at Lindsey Fitzharris’s excellent articles on the subject, e.g. http://www.huffingtonpost.co.uk/dr-lindsey-fitzharris/the-bloody-history-behind-barbers-pole_b_3537716.html